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Stimulating,
fun and highly interactive, this innovative class dramatically
improves communication abilities, personal accountability
and self-confidence.
Participants will identify self-defeating
patterns and learn why they do what they do, promoting
a sense of confidence and control. They will internalize key
learning through experience, and leave with greater
clarity about who they really are, what they want,
and how to play the game of life with personal integrity.
Major Modules
Personal Assessment
Breaking Through Barriers – The Comfort Zone theory
“Why do I do that?” – Understanding patterns
of ineffective behaviour
“Stinking Thinking” – Altering self-limiting
attitudes
Getting Rid of Guilt and Resentment
Managing Emotional Responses
Effective Communication
“That’s not what I said” – Effective
communication
“But you’re wrong!” – Resolving conflict
Getting what you truly want – Creating agreements that
work
Leadership Language – The key to successful self-management
Keep it Simple – 3-step approach to clarifying miscommunication
Successful Management
“I’m not alone” – Individual leadership
styles
Understanding Group Dynamics
Playing a “Win/Win” Game
“It’s my mess” – Accountability
Staying Above the Line – Choosing effective responses
- We are pleased and proud to be partnered with McLuhan
& Davies (MDC), leaders in the communication training
business for 25 years. Located at St. Clair & Yonge
in Toronto, you may reserve space for this exciting class
only through MDC Training. Please visit their secure website
at www.mdctraining.ca
to register.
- Facilitated by Cynthia Barlow, Constellation Learning’s
founder and premier program leader.
- For a course calendar, please click
here.
- To register on MDC's site, click
here.
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