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corporate leadership programs
Leadership Language
& Word of the Month

Leadership Talk
July 2006

  • Example: “You

People have a way of speaking in the second person when describing a personal experience. I’ve listened to a lot of people tell their life stories. In the middle of a sentence they’ll switch from first to second person – from “I” language to “you.” It’s an unconscious technique for separating ourselves from uncomfortable emotions. It’s a way to put a painful situation “out there” instead of talking about what’s “in here.” This coping strategy shows up in conversation and distances people from their feelings. In this way it contributes to the disconnection between logic and emotion.

  • Replace with: “I”

When you mean yourself – say so. We have been taught that to speak about ourselves is “ego-centric” or “conceited.” On the contrary, it is clarifying and builds trust. There’s a difference between talking about oneself, and talking only about oneself. The former is done in order to connect with the other person. The latter is about protection from the other person. The difference lies in the speaker’s intention.

Listen to the way you describe personal experiences. Ask a friend to remind you when you slide from a direct experience to a universal second-person “you.” Sometimes you do mean everyone else – the universal “you” – and most times, it’s a way to hide behind their skirts. When you’re talking about your own experience, use the word “I”. What your listener will intuit is internal clarity and confidence reflected in your communication.

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Word of the Month


“JOY”
- Joy is the full expression of the soul’s delight embracing the present moment. It springs from delight which is birthed by awe.

When people say they want to be happy the feeling they’re really seeking is joy. They’re easily confused. Joy can look like happiness but it sounds different; it’s usually not as loud.

Happiness often hinges on some external circumstance: a situation, person or event. Joy is self-generated and depends only on you and your own choices. The more joyful you feel the easier life becomes. Waking up in the morning with a “thank you” in your heart is the best way to start your day that I can think of.

Joy is a product of awareness. It is a process of forgiveness. It is a result of choice. You must choose joy. If you’re not feeling as happy in your life as you’d like to then you haven’t chosen to feel it yet. And you probably have a whole list of reasons that point to things outside yourself that aren’t the way you want them to be. That’s the point! It doesn’t work that way. Persisting in seeing only that which prevents you from choosing joy and waiting for circumstances to change before you do is fruitless, futile and frustrating.

Once you decide to choose to be happy – despite circumstances – you’ll find things go a bit smoother. When you choose joy, you decide to stop waiting for life to knock on the door: you fling the door wide open and run outside with open arms to greet it.

 

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